FAQ
Orders + Shipping
L'eau de parfum, plus concentrée, tient généralement de 6 à 8 heures. L'eau de toilette, plus légère, tient de 3 à 5 heures.
We welcome you to discover the fragrances in-person at the Clinic at 822 N. La Cienega Blvd, open 10am-5pm Monday-Saturday. (Ask for Nick when you arrive, and, if he's available, he would be happy to walk you through the collection. Otherwise, another member of our team will happily assist.)
Commencez par la famille olfactive qui vous attire le plus : florale, boisée, fraîche, ambrée ou gourmande.
For US customers, standard shipping is $20 and express shipping is $35. International rates are shown at checkout. Where duties and taxes apply, they are either collected at checkout or indicated before you pay.
Contact us at support@contrapposto.com as soon as possible. We can modify or cancel an order any time before it ships. Once shipped, orders cannot be changed.
Write to support@contrapposto.com within 48 hours of delivery with your order number and photos of the item and packaging. We will make it right with a replacement or refund.
Returns
All sales are final; we do not accept returns or exchanges. Fragrance is sealed for hygiene and cannot be restocked once shipped. If your order arrives damaged, defective, or incorrect, please email us at support@contrapposto.com.
Customers in the European Union and the United Kingdom have a statutory 14-day right of withdrawal for products whose hygiene seal remains intact; see our Terms & Conditions for details and the withdrawal form.
Product
It is our pleasure to assist you in selecting a fragrance. Please email our sales advisors at sales@contrapposto.com and include a brief description of your taste in scent and we will respond within 1-2 days.
All of our fragrances are extraits de parfum. The oil concentration is set per fragrance, between roughly 20 and 30 percent, based on what each formula needs rather than by a single house rule.
Keep the bottle upright, away from direct sunlight, heat, and humidity. Properly stored, a fragrance retains its character for years. As tempting as it is, do not store it in the bathroom!
Our fragrances are composed by Master Perfumers in New York and Paris. They are bottled in Los Angeles.
Yes. Our fragrances are vegan and Leaping Bunny-certified, meaning we do not test on animals, nor do our suppliers on our behalf.
For those with sensitive skin, we suggest doing a patch test before spraying on your skin. A full ingredient list appears on each product page and on the packaging sleeve. If you have questions about a specific ingredient, write to support@contrapposto.com.
Currently, we do not offer samples. However, our Discovery Set, featuring deluxe 5ml vials of all scents, is launching soon. Sign up for our newsletter in the footer below for updates.
Clinic
Email booking@contrapposto.com or text us at +1 310-400-6024 and a member of our clinic team can assist you.
We collect a $400 deposit to book a consultation with one of our providers. Consultations last 90 minutes, ensuring you have adequate time to discuss your goals, anatomy, review your suggested plan, and, if indicated, receive treatment from your provider. The booking fee is credited towards your treatment plan.
We currently have three providers at the clinic. Our founder Casey Axelrod-Welk, AGNP-C; Lauren Pietz, APRN; and Christina Ramsey, RN.
All of our providers have extensive experience in aesthetic medicine, as well in clinical settings. In addition, our providers regularly attend advanced trainings and seminars throughout Europe and the US, ensuring the team is at the forefront of the aesthetics field.
The Clinic's Medical Director is David Rosenberg, MD, board-certified plastic surgeon and graduate of The Johns Hopkins University School of Medicine.
MISC.
Email support@contrapposto.com or call +1 (310) 400-6024, Monday–Friday, 10am–6pm PT. We will respond within 1–2 business days.
For press, editorial, and media requests, write to contrapposto@wearefoundation.co (no 'm').
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